Frequently Asked Questions
Find answers about our wedding details, acrylic place cards, table numbers, faux pampas accents, shipping, returns, and wholesale inquiries.
Orders and Products
Do you accept wholesale or event planner inquiries?
We offer thoughtful wedding details for intimate celebrations, including acrylic place cards, table numbers, faux pampas accents, and elegant napkin rings etc.
Are your products suitable for small weddings?
Yes. Our products are designed for intimate weddings, small receptions, and warm celebration tables.
How should I store napkin rings after use?
Store them in a dry place and avoid heavy pressure to help keep their shape and finish.
Orders and Products
Where do you ship?
Shipping availability may vary by location. Available shipping options will be shown during checkout whenever possible.
How long does shipping take?
Processing and delivery times may vary by product and destination. Please refer to the estimated delivery information at checkout.
Can I return my order?
If there is an issue with your order, please contact us. Return eligibility may depend on the product condition, order type, and return policy.
What should I do if my item arrives damaged?
Please contact us with your order information and photos of the issue. We will review it and do our best to help.
Wholesale and Event Inquiries
What kind of products do you offer?
Yes. We welcome inquiries from event planners, boutique shops, stylists, and small businesses looking for wedding details in small batches.
What information should I include in a wholesale inquiry?
Please include the products you are interested in, estimated quantity, destination country, timeline, and any special requirements.
Do you support small batch orders?
Yes. We are open to small batch wholesale and event inquiries, depending on product availability.
How can I contact you about wholesale?
Please visit our Wholesale page or contact us directly by email with your product interests and quantity needs.
Wholesale and Event Inquiries
How can I contact you?
You can reach us through our Contact page or by email. We’re happy to help with product questions, styling details, order issues, or wholesale inquiries.
How soon will you reply?
We usually reply within 1–2 business days. During busy seasons or holidays, response times may be slightly longer, but we’ll do our best to get back to you as soon as possible.
Can I contact you before placing an order?
Yes. If you are unsure about product details, quantities, styling ideas, or whether an item fits your event, you are welcome to contact us before ordering.
Do you offer help with wedding styling or product matching?
We can offer simple product suggestions based on your wedding style, table setting, color palette, or event theme. Please share your ideas, event date, and the products you are considering.
Contact Us
Free contact us when you get any question!